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Information Center: COVID-19


Florida Reopening: Phase 3

  • Restaurants and food service establishments may operate at full capacity with limited social
    distancing protocols.
  • Bars, pubs, and nightclubs that derive more than 50 percent of sales from alcohol should
    operate at full capacity with limited social distancing protocols.
  • Operators of retail businesses should operate at full capacity but should continue to
    maintain adequate sanitation practices for employees and patrons.
  • Gyms and Fitness centers should open to full capacity but should maintain adequate
    sanitation practices among employees and patrons during all hours of operation.
  • Personal Services Businesses, such as cosmetology salons, barber shops and nail salons,
    should operate under full capacity but should continue to maintain adequate sanitation practices for employees and patrons.
  • Vacation Rentals should resume normal operating procedures but should continue to
    thoroughly clean and disinfect the property between rentals.
  • Individuals older than 65 years of age and individuals with a serious underlying medical
    condition (such as chronic lung disease, moderate-to-severe asthma, serious heart
    conditions, immune-compromised status, cancer, diabetes, severe obesity, renal failure and
    liver disease) can resume public interactions, but should practice social distancing,
    minimizing exposure to social settings where distancing may not be practical, unless
    precautionary measures are observed.
  • Non-vulnerable populations should consider minimizing time spent in crowded
  • Face masks are recommended but not required for those in face-to-face interactions and where you can’t social distance. Counties vary for face mask requirements.  Read more here.
  • Read the full Phase 3 Guidelines here.

COVID-19 Testing Locations

COVID-19 Information

  • Up-to-date Coronavirus information is available here.
  • An up-to-date overview of Coronavirus cases in the United States is available here.
  • A current overview of cases in Florida is available here.
  • How to know if you’re at higher risk of getting very sick from the Coronavirus.
  • How to find your county health department.

CDC Symptoms to Watch for

  • Reported illnesses have ranged from mild symptoms to severe illness and death for confirmed coronavirus disease 2019 (COVID-19) cases.
  • The following symptoms may appear 2-14 days after exposure.
    • Fever
    • Cough
    • Shortness of breath


  • Am I at risk for COVID-19 in the US? This is a rapidly evolving situation and the risk assessment may change daily. The latest updates are available on CDC’s Coronavirus Disease 2019 (COVID-19) website.
  • Should I cancel or postpone my trip? CDC provides recommendations on postponing or canceling travel. These are called travel notices and are based on assessment of the potential health risks involved with traveling to a certain area. A list of destinations with travel notices is available here.
  • What is the risk of getting sick on an airplane? Because of how air circulates and is filtered on airplanes, most viruses and other germs do not spread easily on airplanes. Although the risk of infection on an airplane is low, travelers should try to avoid contact with sick passengers and wash their hands often with soap and water for at least 20 seconds or use hand sanitizer that contain 60%–95% alcohol.
  • What are the symptoms and complications that COVID-19 can cause? Current symptoms reported for patients with COVID-19 have included mild to severe respiratory illness with fever, cough, and difficulty breathing. Read about COVID-19 Symptoms.
  • Should I be tested for COVID-19? If you develop symptoms such as fever, cough, and/or difficulty breathing, and have been in close contact with a person known to have COVID-19 or have recently traveled from an area with ongoing spread of COVID-19, stay home and call your healthcare provider. Older patients and individuals who have severe underlying medical conditions or are immunocompromised should contact their healthcare provider early, even if their illness is mild. If you have severe symptoms, such as persistent pain or pressure in the chest, new confusion or inability to arouse, or bluish lips of face, contact your healthcare provider or emergency room and seek care immediately. Your doctor will determine if you have signs and symptoms of COVID-19 and whether you should be tested.
  • Other Frequently Asked Questions are available here.

Supply List:

  • Hand cleanser 
  • Cleaning products
  • Food
  • Prescription drugs
  • Laundry detergent
  • Thermometer
  • More ideas available here.

CDC Steps to Prevent Illness:

  • Clean your hands often
    • Wash your hands often with soap and water for at least 20 seconds especially after you have been in a public place, or after blowing your nose, coughing, or sneezing.
    • If soap and water are not readily available, use a hand sanitizer that contains at least 60% alcohol. Cover all surfaces of your hands and rub them together until they feel dry.
    • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Avoid close contact
    • Avoid close contact with people who are sick
    • Put distance between yourself and other people if COVID-19 is spreading in your community. This is especially important for people who are at higher risk of getting very sick.
  • Take steps to protect others
    • Stay home if you are sick, except to get medical care.
    • Cover your mouth and nose with a tissue when you cough or sneeze or use the inside of your elbow.
    • Throw used tissues in the trash.
    • Immediately wash your hands with soap and water for at least 20 seconds. If soap and water are not readily available, clean your hands with a hand sanitizer that contains at least 60% alcohol. If you are sick:  You should wear a facemask when you are around other people (e.g., sharing a room or vehicle) and before you enter a healthcare provider’s office. If you are not able to wear a facemask (for example, because it causes trouble breathing), then you should do your best to cover your coughs and sneezes, and people who are caring for you should wear a facemask if they enter your room. Learn what to do if you are sick.
    • If you are NOT sick: You do not need to wear a facemask unless you are caring for someone who is sick (and they are not able to wear a facemask). Facemasks may be in short supply and they should be saved for caregivers.
    • Clean AND disinfect frequently touched surfaces daily. This includes tables, doorknobs, light switches, countertops, handles, desks, phones, keyboards, toilets, faucets, and sinks.
    • If surfaces are dirty, clean them: Use detergent or soap and water prior to disinfection.

Resources & Help


  • If you are in need of food assistance, visit Second Harvest Food Bank of Central Florida’s online food locator to find a list of feeding partners near your residency. Additionally, Second Harvest is in need of sorting and distribution volunteers.
  • Free meals for kids and teens 18 and under to come and enjoy free meals while school is out.  Search here to find a location near you.
  • For more about YMCA’s food distributions, click here.
  • Heart of Florida United Way serves Orange, Osceola, and Seminole counties.  You can find out more here.
  • Meals of Love provide warm meals to seniors in need.  You can find out more here.
  • Stetson University is offer a Stetson’s Hatter Pantry for all students.  You can find out more here.

Key Contacts:

  • AdventHealth has a coronavirus information line, 877-VIRUSHQ for Floridians who have questions about the illness.
  • Price-Gouging Hotline is 1-866-9-NO-SCAM or visit MyFloridaLegal.com.
  • Centers for Disease Control: 800-232-4636 or here.
  • Florida Department of Health has activated a COVID-19 Call Center. The Call Center is available 24/7: 1 (866) 779-6121.
  • U.S. Department of State Resources for up-to-date travel advisories, click HERE.
  • The United Way’s 211 hotline can answer questions about the coronavirus and set people up with financial help or food services.
  • U.S. Department of Veterans Affairs – If you are a veteran and believe you have symptoms of coronavirus, please contact the VISN 8 Clinical Contact Center. Phone: 1-877-741-3400.
  • The Call Center is available 24/7
  • Bilingual hotline for emotional support, free for all Floridians: 833-848-1762
  • Seminole County’s Citizens Information Line now open. Information Hotline will be available M-F, 8am-5pm, 407-665-0000.
  • Volusia County’s Citizens Call Center is available from 8 a.m. to 6 p.m. Monday through Friday at 866-345-0345.

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