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Information Center: COVID-19


Florida Reopening: Phase 2

  • Restaurants can now allow bar-top seating with appropriate social distancing.
  • Bars and pubs can now operate with 50 percent capacity indoors and full capacity outside as long as appropriate social distancing is followed. Only seated patrons can receive service.
  • Retail stores can now operate at full capacity with responsible social distancing and sanitization protocols.
  • Gyms can now operate at full capacity as well with appropriate social distancing and frequent sanitization.
  • Entertainment businesses, like movie theaters, concert houses, auditoriums, playhouses, bowling alleys and arcades, can operate at 50 percent with appropriate social distancing and sanitization protocols.
  • Personal services businesses, including but not limited to tattoo parlors, acupuncture establishments, tanning salons, and massage establishments, may operate with guidance from the Florida Department of Health.
  • Barber shops and salons with 50 percent of indoor capacity.
  • Museums and libraries can operate up to 50 percent capacity.
  • Counties may seek approval to operate vacation rentals.
  • Elective surgeries may continue.
  • Visits to senior living facilities are still prohibited.
  • Vulnerable individuals should continue to avoid close contact with people outside the home.
  • Everyone should maximize physical distance from others while in public.
  • Avoid socializing in groups of more than 10 people in circumstances that do not “readily allow for physical distancing.”
  • Face masks are recommended but not required for those in face-to-face interactions and where you can’t social distance. Counties vary for face mask requirements.  Read more here.

COVID-19 Testing Locations

COVID-19 Information

  • Up-to-date Coronavirus information is available here.
  • An up-to-date overview of Coronavirus cases in the United States is available here.
  • A current overview of cases in Florida is available here.
  • How to know if you’re at higher risk of getting very sick from the Coronavirus.
  • How to find your county health department.

CDC Symptoms to Watch for

  • Reported illnesses have ranged from mild symptoms to severe illness and death for confirmed coronavirus disease 2019 (COVID-19) cases.
  • The following symptoms may appear 2-14 days after exposure.
    • Fever
    • Cough
    • Shortness of breath


  • Am I at risk for COVID-19 in the US? This is a rapidly evolving situation and the risk assessment may change daily. The latest updates are available on CDC’s Coronavirus Disease 2019 (COVID-19) website.
  • Should I cancel or postpone my trip? CDC provides recommendations on postponing or canceling travel. These are called travel notices and are based on assessment of the potential health risks involved with traveling to a certain area. A list of destinations with travel notices is available here.
  • What is the risk of getting sick on an airplane? Because of how air circulates and is filtered on airplanes, most viruses and other germs do not spread easily on airplanes. Although the risk of infection on an airplane is low, travelers should try to avoid contact with sick passengers and wash their hands often with soap and water for at least 20 seconds or use hand sanitizer that contain 60%–95% alcohol.
  • What are the symptoms and complications that COVID-19 can cause? Current symptoms reported for patients with COVID-19 have included mild to severe respiratory illness with fever, cough, and difficulty breathing. Read about COVID-19 Symptoms.
  • Should I be tested for COVID-19? If you develop symptoms such as fever, cough, and/or difficulty breathing, and have been in close contact with a person known to have COVID-19 or have recently traveled from an area with ongoing spread of COVID-19, stay home and call your healthcare provider. Older patients and individuals who have severe underlying medical conditions or are immunocompromised should contact their healthcare provider early, even if their illness is mild. If you have severe symptoms, such as persistent pain or pressure in the chest, new confusion or inability to arouse, or bluish lips of face, contact your healthcare provider or emergency room and seek care immediately. Your doctor will determine if you have signs and symptoms of COVID-19 and whether you should be tested.
  • Other Frequently Asked Questions are available here.

Supply List:

  • Hand cleanser 
  • Cleaning products
  • Food
  • Prescription drugs
  • Laundry detergent
  • Thermometer
  • More ideas available here.

CDC Steps to Prevent Illness:

  • Clean your hands often
    • Wash your hands often with soap and water for at least 20 seconds especially after you have been in a public place, or after blowing your nose, coughing, or sneezing.
    • If soap and water are not readily available, use a hand sanitizer that contains at least 60% alcohol. Cover all surfaces of your hands and rub them together until they feel dry.
    • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Avoid close contact
    • Avoid close contact with people who are sick
    • Put distance between yourself and other people if COVID-19 is spreading in your community. This is especially important for people who are at higher risk of getting very sick.
  • Take steps to protect others
    • Stay home if you are sick, except to get medical care.
    • Cover your mouth and nose with a tissue when you cough or sneeze or use the inside of your elbow.
    • Throw used tissues in the trash.
    • Immediately wash your hands with soap and water for at least 20 seconds. If soap and water are not readily available, clean your hands with a hand sanitizer that contains at least 60% alcohol. If you are sick:  You should wear a facemask when you are around other people (e.g., sharing a room or vehicle) and before you enter a healthcare provider’s office. If you are not able to wear a facemask (for example, because it causes trouble breathing), then you should do your best to cover your coughs and sneezes, and people who are caring for you should wear a facemask if they enter your room. Learn what to do if you are sick.
    • If you are NOT sick: You do not need to wear a facemask unless you are caring for someone who is sick (and they are not able to wear a facemask). Facemasks may be in short supply and they should be saved for caregivers.
    • Clean AND disinfect frequently touched surfaces daily. This includes tables, doorknobs, light switches, countertops, handles, desks, phones, keyboards, toilets, faucets, and sinks.
    • If surfaces are dirty, clean them: Use detergent or soap and water prior to disinfection.

Resources & Help

  • What’s In Stock is an app available in the Apple App Store which helps you find available products nearby.
  • InStok allows you to search for certain products, showing you the closest stores to your zip code that actually have the item in stock.


  • If you are in need of food assistance, visit Second Harvest Food Bank of Central Florida’s online food locator to find a list of feeding partners near your residency. Additionally, Second Harvest is in need of sorting and distribution volunteers.
  • Free meals for kids and teens 18 and under to come and enjoy free meals while school is out.  Search here to find a location near you.
  • For more about YMCA’s food distributions, click here.
  • Heart of Florida United Way serves Orange, Osceola, and Seminole counties.  You can find out more here.
  • Meals of Love provide warm meals to seniors in need.  You can find out more here.

Companies Hiring

  • 7-Eleven is adding 20,000 jobs for workers who are losing hours or hoping to pick up extra shifts.
  • Aldi is adding jobs at all of its stores and warehouses, including those in Central Florida.
  • Amazon is looking to add 4,700 people in Florida on a rolling basis out of 100,000 added positions nationwide.
  • CVS is looking to hire 50,000 workers nationally and is working with Hilton and Marriott to fill those jobs with people furloughed because of the virus.
  • Domino’s is adding jobs across several positions, including delivery, pizza makers, customer service representatives, managers and assistant managers.
  • Family Dollar/Dollar Tree are looking to add 25,000 employees at their retail locations and distribution centers.
  • Freshfields Farm Orlando, family-owned grocer at 400 East Compton St. in Orlando, is looking for experienced restaurant staff to work on its production team for $12 to $16 an hour, full- or part-time.
  • Instacart, an online grocery delivery service, has plans to add 300,000 new workers over the following months.
  • Papa John’s is hiring up to 20,000 new restaurant team members.
  • Pepsi is looking to “aggressively and quickly” hire temporary staff in the Orlando community, particularly for merchandise and warehouse positions, as well as delivery drivers.
  • Pizza Hut has 30,000 jobs open across the country and is looking to get delivery drivers on the road more quickly.
  • Publix is looking to fill “thousands” of positions across the nation, including in Orlando, at its stores and distribution centers by the end of the month.
  • Target has 9,000 job openings across the country.
  • Walgreens is looking to fill 9,500 additional positions around the country.
  • Walmart is hiring 9,400 people to work in stores and distribution centers across Florida and has warehouses in Davenport and Winter Haven.
  • Winn-Dixie is adding positions.  The number of jobs vary by store.

Free Offers

  • Scholastic is offering a program called Learn at Home that allows students to keep learning while schools are closed.  Students can participate in “four separate learning experiences, each built around a thrilling, meaningful story or video.”  The website allows students to choose their grade level and complete daily activities.
  • An extensive list of free educational resources for kids who are home from school is available here.
  • Ligonier Ministries has made their entire library of teaching series free to stream. Download the free Ligonier app today and stream thousands of messages from R.C. Sproul, the Ligonier Teaching Fellows, and other pastors and teachers. Or browse more than 2,500 messages on their website.  Study groups at Ligonier Connect provide you with a private online classroom where you can invite friends to take any course in their library together. For a limited time, we are offering all group studies for free.
  • Covid-19 | Faith Over Fear is a free 7-day devotional.

Key Contacts:

  • AdventHealth has a coronavirus information line, 877-VIRUSHQ for Floridians who have questions about the illness.
  • Price-Gouging Hotline is 1-866-9-NO-SCAM or visit MyFloridaLegal.com.
  • Centers for Disease Control: 800-232-4636 or here.
  • Florida Department of Health has activated a COVID-19 Call Center. The Call Center is available 24/7: 1 (866) 779-6121.
  • U.S. Department of State Resources for up-to-date travel advisories, click HERE.
  • If you are a veteran and believe you have symptoms of coronavirus, please contact the VISN 8 Clinical Contact Center 
  • Phone: 1-877-741-3400
  • The Call Center is available 24/7
  • The United Way’s 211 hotline can answer questions about the coronavirus and set people up with financial help or food services.
  • U.S. Department of Veterans Affairs – If you are a veteran and believe you have symptoms of coronavirus, please contact the VISN 8 Clinical Contact Center. Phone: 1-877-741-3400.
  • Bilingual hotline for emotional support, free for all Floridians: 833-848-1762
  • Seminole County’s Citizens Information Line now open. Information Hotline will be available M-F, 8am-5pm, 407-665-0000.
  • Volusia County’s Citizens Call Center is available from 8 a.m. to 6 p.m. Monday through Friday at 866-345-0345.

Colleges & Universities:

  • University of Central Florida reopening plan for Fall 2020 is now available. Click here for more information.
  • Rollins College reopening plan for Fall 2020 is now available.  Click here for more information.
  • Valencia College is planning a phased approach for reopening. For the fall term, most courses will remain online, with a limited number offered on campuses. Student services, such as Advising, the Answer Center and Tutoring, will also continue online. Click here for more information.
  • Seminole State College will have a phased reopening for Fall Term 2020.
  • Lake-Sumter State College has moved to online classes for the remainder of the semester.
  • Full Sail is planning a phased approach for reopening.  Click here for more information.
  • Bethune-Cookman University is planning a phased approach for reopening. Click here for more information.
  • FAMU is planning a phased approach for reopening. Click here for more information.
  • The University of South Florida is planning a phased approach for reopening. Click here for more information.
  • University of Florida students, faculty and staff received an email offering details on the university’s reopening plan. The full plan is posted here.
  • Florida State University fall reopening plan is currently available for review. Click here for more information.

Florida Public Schools:

  • All Florida state and school districts have enacted free meal pickup programs providing at least two meals a day for all students across the state. Click here to find your closest location and more information.
  • Florida Public Schools reopening plan varies by county. Click here for more information.

Transportation and Travel

  • All cruise lines are under a “no sail order” from the Centers for Disease Control and Prevention that prohibit sailing from U.S. ports until September 15.
  • Canadian Prime Minister Justin Trudeau says he is closing his country’s borders to anyone who is not a citizen or a permanent resident.

Local Closures and Cancellations

  • All Cinemark, Regal Cinemas and AMC Theatres are expecting to reopen mid to late August. Check websites for possible opening dates.

Animal Services

Attractions & Theme Parks

  • Walt Disney World
    •  All 4 Walt Disney World theme parks and Disney Springs are now open. To enter any of their  parks, both a park reservation and valid admission for the same park on the same date are required for guests ages 3 and up.  Learn more here.
  • Universal Orlando has reopened all three of its parks to the public and is now offering a Florida Resident special through December 31,2020.  Read more here.
    • Mandatory face coverings for all guests and team members. Those without a mask will be offered one for free. Stores will also sell face coverings.
    • Social distancing guidelines must be observed.
    • Temperature checks are required for all park guests and team members before coming on-site. Those with temperatures of 100.4 or greater will be denied entry.
    • Read more about Universal Orlando’s new policies here.
    • Select Universal’s CityWalk restaurants and shops are accepting guests but do expect a temperature check and limited parking and hours. Read more here.
  • SeaWorld Orlando has reopened its three Orlando parks, including Discovery Cove and Aquatica, to the public with protocols and guidelines.  Read more here.
  • LEGOLAND Florida Resort has reopened its doors.Read more about their new policies here.
  • Fun Spot has reopened. It’s operating hours are from noon to 10 p.m.  Face masks or coverings must be worn — the park recommends you bring your own. Social distancing is required, and the park is working hard to sanitize rides and other public areas. Hand sanitizing stations have been installed throughout the park.
  • All Florida State Parks are reopening in phases and will follow local orders requiring facial coverings or masks to provide for staff and visitor safety. These requirements vary from area to area.  Read more about specific parks here.
  • Central Florida Zoo: The zoo will operate daily from 10 a.m. to 3 p.m. with limited capacity. Tickets must be purchased in advance and groups sizes need to be limited to 10 people or fewer. Read more here.
  • Crayola Experience Orlando is now open for some fun experiences with implemented safety measures. Read more here. 
  • Brevard Zoo is now open. All guests must wear masks and plan to bring a credit or debit card since cash won’t be accepted. Read more here.
  • Kennedy Space Center Visitor Complex: is now open and has implemented safety protocols to ensure a trusted space for the well-being of our crew and guests. The Kennedy Space Center Bus Tour will be closed but all other areas will be open from 10 a.m. to 4 p.m. Read more here.
  • WonderWorks is now open and is implementing safety protocols for its guests and employees.   Read more here. 
  • Bok Tower Gardens: The sprawling Lake Wales garden with its famous carillon is now open. Guests can begin purchasing timed tickets now. Read more here.
  • Dinosaur World: The dino walk and indoor museum are open but all hands-on activities are closed for now. Capacity will be limited inside the park. Read more here.
  • Treetop Trek: The Brevard County zipline park is now open with guest guidelines. Read more here.
  • Leu Gardens: Not only has this Audubon Park botanical gardens remained open, it’s also been free for the past few weeks. Guests can walk through the flowers and trees from 9 a.m. to 5 p.m. daily. Read more here.
  • Orlando Science Center is now open with safety measures in place for its guests.  Read more here.
  • Topgolf Orlando: Topgolf is open with some new changes. Employees will wear masks, gloves and need to pass health screenings. Dividers have been installed between bays and the area will be disinfected after every group. Read more here.
  • Wild Florida Drive-Thru Safari Park: Stay in your own vehicle as you drive on a winding path through an expansive pasture filled with deer, bison, water buffalo and more. Book in advance because tickets do sell out. Read more here.
  • Madame Tussauds Orlando: Explore wax figures galore at this International Drive attraction. Adult tickets are $20 if you buy online in advance. Read more here.
  • Sea Life Aquarium: Located in The Wheelhouse across from Madame Tussauds is the interactive Sea Life Aquarium. Markers will be placed on the floor to help guide guests through the attraction while maintaining social distancing. Read more here.
  • ICON Park: The Wheel remains closed but many restaurants are beginning to open, including Yard House, Tapa Toro, Tin Roof and Sugar Factory. Those are in addition to Madame Tussauds and Sea Life, which are also in ICON Park. Read more here.



  • Brevard County: County officials as of May 1 opened beaches and public parking lots for beaches.  Cocoa Beach, Satellite Beach, Indialantic and Indian Harbour Beach voted to open their beaches to sunbathing while restricting gatherings to no more than five people.  Melbourne Beach has reopened to limited use for residents only. But parking in cities remains closed. Cape Canaveral beaches are open for walking, jogging, biking, fishing, surfing and swimming.
  • Flagler County: As of April 29, all restrictions of activities on the beach were lifted, but social distancing recommendations remain in effect.
  • Volusia County: Beginning on May 2, the all beaches will fully open, with social distancing enforced.  Most recently, the beaches were reopened to vehicles.


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Transportation and Travel

  • Orlando International Airport is open and operating.  Passengers are encouraged to check with their airline for the latest travel and flight advisories.
  • Orlando Sanford International Airport is open and operating. While some international flights have been impacted, they encourage all passengers who have questions related to upcoming flights to contact their airline directly.
  • All E-PASS & SunPass cash lanes are now open on all expressways. Travelers may still use the Express Lanes and will be charged “Pay-by-Plate” at no extra charge.  Service Centers remain closed.  Read more here.
  • A modified Lynx Bus schedule is available here.
  • A modified SunRail schedule is available here.
  • Delta Air Lines will cut passenger-carrying capacity by 40%.

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