Florida Telecommunications Relay, Inc. (FTRI) is a statewide nonprofit organization that provides special telephones for hard of hearing, deaf, deaf/ blind, and speech impaired Floridians.
Who is eligible?
FTRI provides service to permanent Florida residents, ages 3 or older and are certified as hard of hearing, deaf, deaf/blind, or speech impaired.
What benefits are provided?
This program loans special telephone equipment to Floridians who are hard of hearing, deaf, deaf/blind, or speech impaired for as long as they need it. Using this equipment helps people communicate more easily.
What do the services cost?
The phones and ringers are loaned on a long-term basis at no charge. A surcharge on all landline phones in Florida pays for the FTRI program.
How do I apply?
Complete an FTRI application and have it signed by an approved certifier. You may either mail the application in or visit a Regional Distribution Center (RDC) to receive your phone. For the RDC in your area, visit FTRI’s Web site at www.ftri.org or call FTRI’s main office at 1-800-222-3448 (voice) or 1-888-447-5620 (TTY).